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Customer Profiles

Virgin Atlantic Airways

Britian's second largest airline uses the XMU to keep customers informed and entertained. E8.5 EA4

Sydney Opera House

Uses the XMU to inform callers about upcoming performances and direct callers to departments. E8.5EA4

Barclays Call Center

Uses the XMU to process large call volumnes and backup their call center. E8.5 EA4

Norwegian Cruise

Uses the SBX to provide excellent customer service and music and messaging-on-hold to call center customers. E8.5 EA4 

American Red Cross

Uses the XMU+ to front-end calls during natural disasters and for everyday call processing at their Houston locations. E8.5

Related Links

Solutions - For Carriers - Centrex

Centrex-based Voice Services

Services for Centrex-based customers.

Many carriers delivering Centrex-based solutions need to provide their clients with customized  announcements, music and messaging-on-hold, auto attendant and call processing functionality at very cost-effective monthly fee structures. They need product solutions that will work either at their central office or locally at a  a customers premises, requiring little support from their organization. Interalia’s solutions can help Carriers deliver the PBX functionality they require at a cost which is attractive even to the most discerning customer.

Typical call center services:

Customized greetings and announcements
Music and messaging-on-hold
Auto Attendant
Call Processing
Information lines

Interalia - an inexpensive proven alternative:

With over 30 years experience and 250,000 installations in 60 countries, 
Interalia can help Carriers provide their Centrex customers with very competitively priced: ACD announcements, music and messaging-on-hold, call processing and auto attendant functionality.

XMU+
SBX