Customer Profiles

Porter Cable

Uses the XMU to direct callers to the right service representative. E8.5 EA4

Mindpearl

Uses the XMU to deliver call processing, audiotex and music/messaging-on-hold for their call centers. E8.5 EA4

Barclays Call Center

Uses the XMU to process large call volumes and as back up to their call center. E8.5 EA4

Grove Hill Medical

Uses the XMU+ to process up to 9000 calls a day for 9 locations in Connecticut. E8.5

Irish Electricity

Uses the XMU+ for auto attendant, call steering, ACD announcements, call processing and basic IVR functionality at two large power stations. EA4

CompUSA

One of the largest electronics retailers uses the XMU+ at 245 stores to process calls. E8.5

Famous Players

A large theatre chain uses the XMU to process calls and provide cinema messaging. E8.5 EA4

Henley College

One of the world's leading business schools use the XMU to manage calls. E8.5 EA4

Support - Industry - Contact Centers - Customer List

Customer List

for the Contact Center Industry

Even as Contact Centers replace traditional Call Centers, callers still have the need to talk to live agents. Interalia continues to deliver solutions to reduce caller frustration, and process high volumes of calls efficiently.

Some of Interalia's Contact Center customers:

Do you recognize any of the names?

AAA Carolina Motor Club
Aladdin Hotel & Casino
Alberta Blue Cross
Allstate Insurance Canada
Allstate Insurance U.S.
Americredit
American Medical Laboratories
Amex Canada
Atlantic Mutual Insurance
Bank of Louisiana
Barclay's Call Center - Customer Profile
Bayer Inc
BC Hydro
BCE Emerges
Best Buy
Blue Cross Blue Shield
Boatmens Bank
Brigham Young University
C.H. Robinson Co.
CIBC
California Public Employees Retirement
Centura Banks
Cessna
Charles Schwab and Co. Inc.
Chevron
Children's Hospital
City of Corpus Christi
City of Denver
City of Waco
City of Wichita
Columbia/HCA Home Health
Comdisco
CompUSA - Customer Profile
Dillards Department Store
Disney Companies
Dow Jones
DST Systems Inc
Dun & Bradstreet
Eddie Bauer
Embassy Suites
Enmax
Entergy
Epcor
Famous Players - Customer Profile
Federated Investors
First Alabama Bank
First State Bank
Ford Credit
Ford Credit Union
GAIAM
George Washington University
Global Marine Inc
Grove Hill Medical -Customer Profile
Guaranty Bank
Guardian Life Insurance Co.
Gulfstream Aerospace
Haliburton
Hampton Inn
Harris Methodist
HEB School District
Henley Management College - Customer Profile
Hermann Hospital
Hewitt Associates LLC
Hillcrest Medical Center
Hilton Garden Inn
Hilton Hotels & Suites
Hy Vee
Hyatt Regency
Hydro One Networks
IBM Corp
Intermountain Health Care
Irish Electricity - Customer Profile
JC Penney
Jefferson City Medical Group
Kaiser Hospitals
Kaiser Permanente Medical Center
Kansas Farm Bureau Svcs Inc
Keating Technologies
Koch Industries
Lakeland Regional Medical Center
Longaberger Co.
Loomis Courier
Mailboxes Etc
Mason & Hanger Corp
MCI WorldCom
Medicorp
Memorial Hermann Health System
Mercantile Bank
Miami Dade Community College
Miami Transit Authority
Miami Valley Hospital
Microsoft (U.S.)
Microsoft Canada
Mindpearl - Customer Profile
Miracle Ear
Motorola
National Weather Service
Nike
Northwestern Memorial Hospital
Nu Comm Marketing
Physicians Health Plan
Polo Ralph Lauren
Porter Cable/Delta Machinery - Customer Profile
Presbyterian Hospital
Reliant Energy
Sacred Heart Hospital
Sally Beauty Company Inc
San Jose State University
Sheraton Hotels
St Luke's Episcopal Hospital
St. Cloud Hospital
Stanford University
Starbuck's Coffee
State of Iowa
Sterling Bank
Sunwest Bank
TD Bank Financial
Telespectrum
Texas Workforce Commission
U.S. Bancorp Piper Jaffery
U.S. Postal
UCARE
UCLA University
UHAUL
Union Gas
Union Pacific Railroad
Union Planters Bank
Unisys
United Airlines
University Hospital
University of Chicago
University of Florida
University of Oklahoma
University of Texas
Waddell & Reed
Western Canadian Lotteries
Whistler Ski Resort
Winn-Dixie
World Vision Inc.
Yellow Cabs
and many more...