Customer Profiles

Plattsburgh
State University

Plattsburgh State University of New York needed an easy and cost-effective way to deliver information lines to staff and students. They use the XMU to provide information on which classes are cancelled after snowstorms, and information on general sporting events. E8.5 EA4

University
of Lethbridge

The University of Lethbridge (Canada) is using the XMU+ to provide 24-hour-a-day ACD messaging and Student/Staff information lines. E8.5 EA4

Henley
Management College

Henley Management College (United Kingdom) is one of the world's leading international business schools using the XMU to help manage calls. E8.5 EA4

Coral Springs
Charter School

Coral Springs Charter School (USA) uses the XMU+ to offload front desk staff and direct callers to the appropriate extension. Now staff can spend more time helping students, teaching staff and guests. E8.5

Solutions - Industry - Education

Industry Solutions

for the Education Sector

Interalia solutions help schools, universities and colleges provide better service to callers and ensure students and staff always have the most up-to-date information possible. Our solutions help Educational Institutions provide automated attendant, ACD messaging, music and messaging-on-hold and student/staff information lines.

Answer and Transfer Calls:

Educational institutions use Interalia solutions to provide auto attendant functionality for outside callers and internal staff. Our products front-end main phone lines to rapidly direct callers to the appropriate department, or extension.

Answer Calls After Hours:

When Educational Institutions close, Interalia products can still transfer callers to extensions, or to after-hour attendants.

Music and Messaging-On-Hold:

Schools, colleges and universities use Interalia solutions to entertain and inform staff and students while they wait on hold. This keeps callers informed and makes on-hold time go by faster reducing caller frustration.

Inform On-Hold Callers:

Educational organizations use our products to entertain and inform callers while they wait on hold. Messages may prompt callers to have their student number ready, or promote upcoming special events and holiday hours.

Answer Frequently Asked Questions:

Interalia products are used to provide answers to frequently asked questions such as: campus locations, building hours, student council meetings, sporting schedules and registration information.

Deliver Staff Information Lines:

Interalia products can provide general information to staff including: scheduling details, policy changes, and human resource information.

Provide Student Information Lines:

Educational Institutions use Interalia products to provide information to students such as: exam schedules, holiday hours, financial aid details, room closures, lab hours, exam results and even sports scores or special event details.

Deliver Promotional Messages or Advertisements:

Interalia solutions deliver promotional messages and advertisements for the educational sector such as: special offers at the bookstore, restaurant promotions, or special events details.