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Customer Profiles

British Sky
Broadcasting Group

British Sky Broadcasting is Britain's largest operator of digital television, reaching a quarter of all British homes. They use the XMU to inform and entertain their clients while they wait to spead to agents. E8.5 EA4

Stampede Park
Race Track

Stampede Park Race Track (Canada) provides horse racing information and results for 48,000 callers a month. Race enthusiasts can dial into the XMU+ to listen to race information from over 20 race tracks in North America. E8.5 EA4

Empire Theatres

Empire Theaters Limited (Canada) uses the XMU and VOICE systems to provide callers with basic audiotext information on movie times, birthday parties, concessions and advance ticketing. E8.5 EA4

Famous Players

Famous Players Inc. (Canada) uses the XMU to provide callers with interactive cinema messaging and audiotex information. E8.5 EA4

Sydney Opera House

The Sydney Opera House (Australia) uses the Interalia XMU to inform callers about upcoming performances. E8.5 EA4

Western Canada Lottery

Western Canada Lottery Corporation (Canada) uses the Interalia XMU to broadcast winning lottery numbers and draw date information.  E8.5 EA4

New Jersey
Performing Arts

The New Jersey Performing Arts Center (United States) uses the Interalia XMU to handle quadrupled call center volumes. E8.5 EA4

Kolnarena

The Kolnarena, Germany's largest ultra-modern events concert hall and forum, has installed the Trouncer digital announcement solution to deliver audio public address announcements and to control visual display signs within the facility. E8.5 EA4

Solutions - Industry - Entertainment

Industry Solutions

for the Entertainment Sector


All around the world there are movie theaters, casinos, museums, ticketing agencies, lottery corporations, public facilities, and sporting associations that use our entertainment solutions to provide better service to their callers. These companies use Interalia’s products to provide answers to frequently asked questions, schedules or location information, promotional messages, special event details,  or general information on game times, facility hours and winning numbers. 

Movie Theaters:

Interalia solutions help movie theaters direct callers to the right extension and provide answers to frequently asked questions such as: movie times, concession prices, special events and birthday party rentals. Theaters also use the on-hold messaging to promote upcoming movies, special offers and even advertising. Interalia has a unique solution for the movie theater industry called ShowTime. 

Casinos and Hotels:

Casinos all over the world use Interalia solutions to play promotional messages to guests during wake-up calls, announce winning jackpots over the public address system, entertain on-hold callers with music, promote special deals and sold-out events while callers wait on-hold, or simply to direct callers to the right department within the casino.

Museums:

Museums use Interalia solutions to answer frequently asked questions such as museum hours, locations and pricing. We answer calls and direct callers the right department or ticketing agency, deliver public address announcements, entertain and inform on-hold callers and play audio announcements at exhibits within the museum.

Ticketing Agencies: 

Ticketing Agencies use Interalia solutions to play promotional messages to callers while they wait on-hold to talk to a live agent. These messages can announce a sold-out event, promote special pricing or offer events that might apply to the same target audience. Interalia solutions can even prompt callers to have their credit cards available before talking to an agent, or direct callers to the right extension.

Stadiums and Sporting Clubs:

Stadiums and professional sports clubs use Interalia products to provide general information on: game schedules, player statistics, game results and special events. Our solutions direct callers to ticketing agents, promote upcoming events and announce sold-out dates.

Lottery Organizations:

Lottery organizations use Interalia solutions to announce winning numbers, draw dates and special offers. We entertain their on-hold callers and direct calls to the appropriate lottery agent.

Public and Recreational Facilities:

Interalia solutions are used by public and recreational facilities all over the world (i.e. Skating rinks, swimming pools, concert halls etc.). Our products provide general information to callers such as locations and hours of operation, they direct callers to the right department and entertain on-hold callers while they wait to talk to a facility co-ordinator.

Customer Profiles:

Entertainment Industry

Interalia solutions for the Entertainment Sector:

SLA (1 port announcer)
Voice (2-4 announcement ports) 
SBX (8 ports for announcements/call processing or MOH)
XMU+ (64 ports for announcements/call processing or MOH)
Conference Bridge 800 (teleconferencing)
iProMOH (on-hold announcer)
proMOH (on-hold announcer)
Paging Sequencer (overhead paging)