Virgin Atlantic Airways

Britian's second largest airline uses the XMU to keep customers informed and entertained. E8.5 EA4

Sydney Opera House

Uses the XMU to inform callers about upcoming performances and direct callers to departments. E8.5EA4

Barclays Call Center

Uses the XMU to process large call volumnes and backup their call center. E8.5 EA4

Norwegian Cruise

Uses the SBX to provide excellent customer service and music and messaging-on-hold to call center customers. E8.5 EA4 

American Red Cross

Uses the XMU+ to front-end calls during natural disasters and for everyday call processing at their Houston locations. E8.5

Announcements
Centrex
CO Intercept
XMU+
SBX
All Products

Customer

Profiles
Comments

Brochures

XMU+ E8.5 EA4
SBX E8.5 EA4
All Brochures

Solutions for Carriers

Giving Carriers cost-effective services.

Carriers need cost-effective and easy-to-use solutions that help them provide extra value to their customers. They want solutions they can easily support either at a central office or on a customer’s premise, and that provide: customized ACD announcements, music and messaging-on-hold, auto attendant, call processing and Central Office Intercept messages, at a cost even their most discerning customer can afford.

Typical services provided by Carriers:

• Customized ACD announcements
• Music and messaging-on-hold
• Auto Attendant
• Call Processing
• Central Office Intercept announcements

An inexpensive alternative:

With over 30 years experience and 250,000 installations in 60 countries, Interalia has solutions to help Carriers provide very competitively priced: ACD announcements, music and messaging-on-hold, call processing, auto attendant and central office intercept functionality.

Centrex-based solutions
CO Intercept solutions
XMU+
SBX