Whether you're delivering messages directly to customers or disseminating information to the public, you need to provide the right message at the right time, and Interalia can help!

With 250,000 installations in 60 countries, and over 30 years experience, you can rely on Interalia's proven expertise.

Interalia is all around you. Whether you're calling The Sydney Opera House, commuting on the London Underground, or flying on Virgin Atlantic Airways, Interalia's message delivery systems ensure timely, reliable, consistent transmission of information critical to your customers and the public.

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Customer Profiles 

Even as Contact Centers replace traditional Call Centers, callers still have the need to talk to live agents. Interalia continues to deliver solutions to reduce caller frustration, and process high volumes of calls efficiently. Many contact centers use Interalia’s products to provide call processing, automated attendant, after-hour and emergency attendant, music and messaging-on-hold, answers to frequently asked questions, staff information lines, messages to prompt callers, or promotional messages. For real-life customer profiles in the contact center sector click the links below the following write-ups:

LogicaCMG (XMU+)

LogicaCMG (UK) is a major international force in IT services and wireless telecoms. They provide management and IT consultancy, systems integration and outsourcing. They are using an XMU+ system to provide better customer service at their call centers.EA4

Mindpearl (XMU)

Mindpearl (United Kingdom) uses the Interalia XMU as a single platform to deliver call processing, ACD announcements, audiotext and music/messaging-on-hold for their call centers. E8.5 EA4

Barclays Stockbroker Call Center (XMU)

Barclays Stockbroker Call Center (United Kingdom) uses the XMU to process large call volumes and backup their call center. E8.5 EA4

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