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Customer Profiles

Virgin Atlantic Airways

Britian's second largest airline uses the XMU to keep customers informed and entertained. E8.5 EA4

Sydney Opera House

Uses the XMU to inform callers about upcoming performances and direct callers to departments. E8.5EA4

Barclays Call Center

Uses the XMU to process large call volumes and backup their call center. E8.5 EA4

Norwegian Cruise

Uses the SBX to provide excellent customer service and music and messaging-on-hold to call center customers. E8.5 EA4 

American Red Cross

Uses the XMU+ to front-end calls during natural disasters and for everyday call processing at their Houston locations. E8.5

Grove Hill Medical

Uses the XMU+ to handle up to 9000 calls a day at 9 locations in Connecticut. E8.5

California Highway

Uses the XMU+ to screen-out 1.5 million mis-dialed calls to 9-1-1 emergency services. E8.5

Solutions

Solutions for the Real World

Interalia is all around you!

Whether you’re calling the Sydney Opera House, commuting on the London Underground, or flying on Virgin Atlantic Airways, Interalia is all around you. In the last 31 years over 250,000 of our message delivery systems have been installed in 60 countries around the globe. Every day our solutions allow companies like yours to efficiently communicate important information to customers and the public. Interalia is all around you, working hard to deliver messages: Simply. Clearly. Intelligently.

Deliver the right message at the right time.

Whether you’re delivering messages directly to customers or disseminating information to the public, you need to provide the right message at the right time, and we can help. Interalia has solutions for almost any industry. We can provide announcements for ACD, hotel wake-up, information dissemination, in-store and public address. Or functionality for: auto attendant, audiotex, on-hold, monitoring, air traffic (ATIS), public safety, teleconferencing and system failover. We also have solutions for carriers and service providers. Interalia solutions can help your company improve customer service and reduce the cost of initial system deployment and ongoing maintenance. Our systems are easy to manage, provide fast and seamless message updating and are backed by customer validated service and support.

Interalia can help!

With over 31 years experience and 250,000 installations in 60 countries, Interalia has the proven experience and real world solutions for:

Contact Centers
Announcements
Auto Attendant
Audiotex
On-Hold
Monitoring
Air Traffic (ATIS)
Public Safety
Teleconferencing
System Failover
Carriers (Centrex and CO)