Finance
Customer Profiles
Many finance, insurance and brokerage companies use Interalia’s products to provide automated attendant, ACD messaging, client and staff information, answers to frequently asked questions and information for 1-800 numbers. To read about real-life customer profiles in the Financial sector click the links below the following write-ups:
Fairwinds Credit Union (XMU+)
When customers called into Fairwinds Credit Union they were getting frustrated with the procedure to be transferred to extensions. To resolve the problem, Fairwinds installed an XMU+ system to provide auto attendant functionality and basic call processing making it faster and easier for callers to get to the extension they want. E8.5
Barclays Stockbroker Call Center (XMU)
Barclays Stockbroker Call Center (United Kingdom) uses the XMU to process large call volumes and backup their call center. E8.5 EA4
Finance - Large US Bank (XMU, XMU+)
A Large US Bank with over $80 million in assets is using 24 XMU and XMU+ units to offload their voicemail systems. E8.5
Pioneer Investments (XMU+)
Pioneer Investments is a global investment company managing assets of over $151 billion. They use the XMU+ at various sites to provide automated attendant appliations and RAN announcements. E8.5
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