Voice Planning Engineer, Large US Bank
We have been very happy with the Interalia systems, and have found them to be so reliable that we are moving  more  mission  critical  solutions (investor money and wire transfers) to them. We  had  purchased  a  backup XMU  unit  in  case  a  system  went  down,  but  as  of  yet  the  unit  is  still sitting under my desk and has never been used.

Luc Babineau , Consultant, Integrated Voice Services
The XMU+ is very reliable so it could  transfer  calls  even  if  Toronto Hydro’s Nortel  system  is  having problems.

Kenny Boyd, Port Operations Manager, Caledonian Macbrayne.
The technical specifications of the TROUNCER matched CalMac’s requirements perfectly.

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System Failover

Scalable voice technology platforms that support multiple applications at the same time and

provides the most reliable and cost-effective failover solution available.

Maintain service to your customers when there is a disruption to your Voicemail / IVR call processing menu. It is inevitable that there will be disruptions in your call processing menus and Voicemail / IVR - make sure your customer’s calls are answered. This is the most reliable and cost-effective solution for failover.

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